Terms and Conditions – Sahara Packers and Movers
Please read these Terms and Conditions (“Terms,” “Terms and Conditions”) carefully before using the services provided by Sahara Packers and Movers (“SPM,” “we,” “us,” or “our”). By engaging our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our services.
1. Services Provided
SPM offers international cargo packing and moving services, including but not limited to packing, loading, transportation, customs clearance, and delivery of goods.
2. Service Agreement
2.1. You, the customer, agree to provide accurate information regarding the items to be moved, including their value, weight, and dimensions.
2.2. SPM will provide an estimate of the service cost based on the provided information. The final cost may vary depending on the actual circumstances and additional services required.
3. Payment
3.1. Payment is due as per the agreed-upon terms and may include a deposit before services commence.
3.2. Invoices are payable in the currency specified in the invoice and must be paid in full to SPM.
3.3. Failure to make timely payments may result in delayed or withheld services, and SPM reserves the right to charge interest on overdue payments.
4. Cancellation and Rescheduling
4.1. To cancel or reschedule services, you must notify SPM in writing at least 5 days prior to the scheduled service date. Cancellation fees may apply.
5. Packing and Loading
5.1. SPM will pack and load your items with care and professionalism. However, SPM is not liable for damage to items that were improperly packed by the customer or for items of exceptional fragility or value.
6. Transportation and Delivery
6.1. SPM will transport your goods using appropriate means. Delivery times are approximate and subject to various factors, including weather, customs clearance, and transportation delays.
6.2. You are responsible for providing accurate delivery information and ensuring someone is available to receive the goods at the destination.
6.3. Upon delivery, you must inspect the goods for any visible damage and note it on the delivery receipt. Claims for damage must be reported to SPM within 3 days of delivery.
7. Customs Clearance
7.1. SPM will assist with customs clearance but is not responsible for delays, additional charges, or denied entry due to customs regulations.
8. Insurance
8.1. SPM offers insurance for your cargo. It is your responsibility to choose the appropriate coverage and ensure that your goods are adequately insured.
9. Liability
9.1. SPM’s liability for damage or loss of your goods is limited to the terms of our insurance policy or the declared value of your goods, whichever is less.
10. Force Majeure
10.1. SPM is not liable for delays or failures in service due to circumstances beyond its control, including but not limited to natural disasters, strikes, and government actions.
11. Governing Law
11.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles.
12. Changes to Terms and Conditions
12.1. SPM reserves the right to modify or update these Terms and Conditions at any time without notice. It is your responsibility to review these Terms periodically.
By engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us at [info@saharapackers.in].